Last updated: 24/06/2026

GT Coatings respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation, or use our services.

GT Coatings provides industrial services including parts washing, pyrolysis, shot blasting, powder coating and plastic coating.

Contact details:
GT Coatings
Newton Aycliffe
Telephone: 01325 301 530
Email: info@gtcoatings.co.uk

For the purposes of UK data protection law, GT Coatings is the data controller for the personal information we collect and use.

We may collect and process the following information:

• Your name
• Company name
• Job title
• Email address
• Telephone number
• Business address
• Details of your enquiry, quotation request, order or project
• Information you provide when contacting us by phone, email, website form or social media
• Website usage information, such as pages visited, device type, browser type and IP address
• Cookie information, where applicable

We do not intentionally collect special category personal data through our website.

We collect personal information when you:

• Submit an enquiry through our website
• Contact us by email or telephone
• Request a quotation
• Place an order or ask about our services
• Communicate with us as a customer, supplier or business contact
• Visit our website and accept or interact with cookies

We use personal information to:

• Respond to enquiries
• Provide quotations
• Deliver our services
• Manage customer and supplier relationships
• Process orders, invoices and payments
• Communicate about projects, services or business matters
• Keep internal records
• Improve our website and services
• Meet legal, tax and accounting obligations
• Protect our business, website and systems

We only use personal information where we have a lawful basis to do so. Depending on the circumstances, we may rely on:

Contract
Where we need to use your information to provide a quotation, supply services, manage an order, or take steps before entering into a contract.

Legitimate interests
Where we use your information for normal business purposes, such as responding to enquiries, maintaining customer relationships, improving services, and managing business communications. We only rely on legitimate interests where we believe your rights and freedoms are not overridden.

Legal obligation
Where we need to keep records for tax, accounting, health and safety, or other legal requirements.

Consent
Where consent is required, for example for certain cookies or marketing communications. You can withdraw consent at any time.

We may contact business customers or business contacts about relevant GT Coatings services where we believe there is a legitimate business interest, or where you have consented to receive such communications.

You can ask us to stop sending marketing communications at any time by contacting us at info@gtcoatings.co.uk.

Our website may use cookies and similar technologies to help the website function, improve user experience, and understand how visitors use the site.

Cookies may collect information such as your IP address, browser type, device information, pages visited and time spent on the website.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can usually manage or disable cookies through your browser settings.

We may share personal information with trusted third parties where necessary, including:

• Website hosting providers
• IT support providers
• Email and communication service providers
• Accountants, bookkeepers or professional advisers
• Payment, banking or finance providers
• Delivery or logistics providers, where relevant
• Legal or regulatory authorities where required by law

We do not sell your personal information.

We only keep personal information for as long as necessary for the purpose it was collected.

Typical retention periods may include:

• Enquiry information: for as long as needed to respond and manage follow-up
• Customer and project records: for the duration of the relationship and a reasonable period afterwards
• Financial and accounting records: usually up to 6 years, where required for tax and accounting purposes
• Marketing preferences: until you unsubscribe or ask us to remove your details

When information is no longer required, we will delete it securely or anonymise it.

We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

This may include secure systems, access controls, password protection, staff awareness, and working with reputable service providers.

Where possible, we aim to store and process personal information within the UK or European Economic Area. If any personal information is transferred outside these areas, we will ensure appropriate safeguards are in place in accordance with applicable data protection law.

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information in certain circumstances
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format, where applicable

To exercise your rights, please contact us at info@gtcoatings.co.uk.

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.